Skip to main content

What Runwita is for

You sit through five conversations a day. Every one of them moves something forward, a customer relationship, a project, an internal initiative, and every one of them ends with a fragment of context, a few decisions, a couple of follow-ups. Two weeks later, when the same person says “so where did we land on…”, the answer is somewhere in your notes app, your inbox, your task list, and the back of your head. Runwita pulls those fragments into a single thread. Each thread is a journey. Every conversation that touches the journey becomes an engagement on it. The recurring themes that span engagements become topics. Over time, the journey becomes the truth of where things actually are, written by the engagements themselves. It runs on your laptop. Your transcripts and notes never leave your machine unless you choose a cloud AI provider, in which case only the text of the engagement being processed is sent. Nothing is pooled, nothing is trained on.

Who it’s for

  • Customer-facing roles where the same accounts surface again and again across many engagements.
  • Product, engineering, and design leaders running multiple parallel initiatives with overlapping stakeholders.
  • Anyone who finishes a quarter and realises they couldn’t name a single decision they’d actually shipped, because the path to each one was lost in transcription.
If your day is mostly individual contributor work with one or two conversations a week, Runwita is overkill. If your week is engagements stacked on engagements stacked on follow-ups, this is for you.

How the docs are organised

Getting started

Install the app, set up your first journey, and capture your first engagement.

Concepts

The four nouns that matter: journeys, engagements, topics, and the two AI tiers.

Settings

Identity, AI providers, integrations, and transcription fixes.

Troubleshooting

Extraction errors, missing dates, wrong journey matches, and how to fix them.

A note on what’s here, and what’s coming

Runwita is shipping fast. These docs cover what’s in the app today and will lag behind features by a release or two. If something looks different from what’s described here, the app is right and the docs need updating. Tell us at contact@runwita.com.